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Business Solutions

What We Do

Uktech specialises in providing proactive technical computer support services - whether it's a single computer or racks of servers. We can show you how to get the most from your exisiting infrastructure - or add new systems and services as you expand.

An 'instant on' technical support partner
  • Technical Support & Maintenance
  • Remote Monitoring & Management
  • Break-Fix
  • Data Recovery
  • Backup & Security
  • Anti Virus / Malware Removal
  • Performance Enhancement
  • Hardware Installation & Design
  • Firewall Installation and Configuration
  • Networking & Wireless Solutions

Benefits

  • Concentrate on your customers
  • Remove maintanance headaches
  • Save time & money
  • Be more productive
  • Forget about patching and updating
  • No more system troubleshooting

We remove the hassle of repetitive maintence tasks and managing your computer infrastructure - getting costs down and productivity up. We can fix a single issue, or provide you with ongoing support for a variety of services.

Remote Monitoring & Management (RMM)

What is RMM?

Our state of the art technology monitors customer computer systems 24/7 and proactively alerts owners/staff automatically - if there are any issues. The service is modular - so you can purchase remote monitoring on it's own - the alerts then come to you or your staff, or add the management module - whereupopn we will deal with any issues that may arise.

There is a huge list of processes that can be monitored - for example disk space, software updates, temperatures, antivirus or operating system patches, server or services availability etc.

We advise and configure everything for you and setup takes just minutes

This allows you to concentrate on your core business and be safe in the knowledge that you will be alerted to any pending problems, before they become critical issues.

remote monitoring
It's the essential business tool - without it your flying blind and working 'hard'

Remote Management - In Detail

Let us maintain system patches and hot-fixes, anti virus definitions, disk and other repetitive maintenance tasks.

  • Problems fixed before they become critical
  • Reduced downtime
  • Webserver & services availability
  • Proactive alerting for resource capacity limits
  • Improved network performance
  • Remote access to servers and workstations for immediate servicing
  • Server/workstation anti-virus and threat monitoring
  • Backup success/failure monitoring
  • Asset management

Stop spending your time monitoring things manually - and let our remote monitoring solution automate the process. You can then spend more time concentrating on your business and let us manage the repetitive maintenance tasks.

On-Site Services

Why not have a friendly chat about your issues on-site? We will come to your business and help you get answers to any computer problem.

Hardware failure or expansion needed? Capacity problems? We can show you how to leverage the latest technology, (some of which is free!) to resolve almost any issue - without costing the earth.

Remote Support

We offer an online, 'remote support' service which allows us to connect to your systems over the internet, and resolve issues - while you watch. You remain in total control and can stop the session at any time, with a single mouse click.

Once tried - you'll never want to wait for engineer visits again.

Very popular in North America and Europe, this service is finally gaining ground here in the UK - and it's easy to see why:

Backup Solutions

Backup

Very few people investigate backup solutions before it's too late - even though data recovery is very expensive and sometimes impossible. It can easily exceed £1000 to recover data from a machines hard disk - but you can backup your data for 1/10th of that cost.

We offer complete backup solutions - from initial investigation of requirements - to installation and configuration.

Prices start from £90 for a simple rock solid system

Security

In this era of hackers and confidential leaks, business encryption is no longer optional - it's essential. Breaches in security almost always far exceed the cost to secure the data in the first place - let UKtech show you the easy path to data security.

  • Physical Secuity
  • Systems Security
  • Encryption For Devices
  • Data Protection Act
  • Password Policy
  • User Management

Your business is important to us

This is no idle claim. We really do go the extra mile to help you get the most out of your technology and keep your costs down. Our charges are some of the industry lowest, because UKtech has been scratch built with a very low cost base. This allows us to pass on very large savings over traditional technical support and still charge less than our competitors for on-site work.

With more than 20 years industry experience - across all sectors - you can be sure of our service levels and commitment


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